VulnTideExploited vulnerabilities, by vendor. Data as of .
Not in CISA KEVReported exploited: VulnCheck KEV since Published EPSS 79.6% probability of exploitation in 30 days
Zoho

CVE-2017-11512: The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the p…

Is it exploited?

Reported, not confirmed by CISA. VulnCheck KEV lists it as exploited in the wild. CISA has not added it to its Known Exploited Vulnerabilities catalog as of .

VulnCheck KEV lists it since . It cites 10 public reports, the first from .

How likely is exploitation in the next 30 days?
79.6%

EPSS score, percentile 99.6 of all scored records. A probability estimated by FIRST, not a report of exploitation.

How severe?
Not scored

The CVE record carries no CVSS score.

What should I do?

CISA has set no required action, because the vulnerability is not in KEV.

The CVE record links no vendor advisory, patch or mitigation.

Which versions are affected?

Affected

  • 9.3.9328

Versions by product

Source: CISA KEV 2026.10.29, as of ; VulnCheck KEV, as of ; FIRST EPSS, as of ; CVE List, as of . About the data.

Description

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

Source: CVE List, as of . About the data.

What to do

Advisories and patches

The CVE record links no vendor advisory, patch or mitigation.

This summary is based on the CVE record as of . Check the vendor's advisory before you act: affected versions and fixes can change.

Affected products and versions

Versions by product, as listed in the CVE record (1 product)
Zoho ManageEngine ServiceDesk
StatusVersions
Affected9.3.9328

Source: CVE List, as of . About the data.

Weakness

CWE-22
  • CWE-22: Improper Limitation of a Pathname to a Restricted Directory

CWE and CAPEC are maintained by MITRE; the entries are those named in the CVE record.

Timeline

DateEvent
CVE record published
CVE record last updated

References

2

Known exploited Zoho vulnerabilities

  • CVE-2022-28810: Zoho ManageEngine ADSelfService Plus Remote Code Execution Vulnerability (added )
  • CVE-2022-47966: Zoho ManageEngine Multiple Products Remote Code Execution Vulnerability (added )
  • CVE-2022-35405: Zoho ManageEngine Multiple Products Remote Code Execution Vulnerability (added )
  • CVE-2021-44515: Zoho Desktop Central Authentication Bypass Vulnerability (added )
  • CVE-2021-37415: Zoho ManageEngine ServiceDesk Authentication Bypass Vulnerability (added )