CVE-2024-57726: SimpleHelp Missing Authorization Vulnerability
- Is it exploited?
Yes. CISA added it to the Known Exploited Vulnerabilities catalog on , 464 days after the CVE record was published.
- How likely is exploitation in the next 30 days?
- 66.4%
EPSS score, percentile 99.3 of all scored records
- How severe?
- 9.9 Critical
CVSS v3.1 base score, from CISA's enrichment of the record
- What should I do?
CISA deadline . Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
The CVE record links no vendor advisory, patch or mitigation.
- Which versions are affected?
Not stated. The CVE record gives vendor and product as “n/a” and the version as “unspecified”.
Source: CISA Known Exploited Vulnerabilities (KEV) catalog, 2026.10.28, as of ; FIRST Exploit Prediction Scoring System (EPSS), v2026.06.15, as of ; CVE List V5 (CVE Program), cve_2026-10-28_0000Z, as of . About the data.
What to do
Required action, set by CISA
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
CISA due date for this action: .
Advisories and patches
The CVE record links no vendor advisory, patch or mitigation.
Linked from CISA's catalog entry
- https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
- https://nvd.nist.gov/vuln/detail/CVE-2024-57726
Affected products and versions
The CVE record does not name affected products or versions: vendor and product are “n/a” and the version is “unspecified”.
Source: CVE List V5 (CVE Program), cve_2026-10-28_0000Z, as of . About the data.
About this vulnerability
SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Summary: CISA's KEV catalog, as of .
- CISA added CVE-2024-57726 to its Known Exploited Vulnerabilities (KEV) catalog on 24 Apr 2026.
- CISA marks it as known to be used in ransomware campaigns.
- The due date CISA sets for the required action is 8 May 2026.
- The CVE record was published on 15 Jan 2025, 464 days before it was added to KEV.
- The CVE record carries a CVSS v3.1 base score of 9.9 (Critical), taken from CISA's enrichment of the record.
- FIRST's EPSS model puts the probability of exploitation in the next 30 days at 66.4% (percentile 99.3), as of 28 Oct 2026.
- CISA's SSVC assessment in the CVE record: exploitation active, automatable no, technical impact total.
Source: CISA Known Exploited Vulnerabilities (KEV) catalog, 2026.10.28, as of ; CVE List V5 (CVE Program), cve_2026-10-28_0000Z, as of ; FIRST Exploit Prediction Scoring System (EPSS), v2026.06.15, as of . About the data.
Description
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Source: CVE List V5 (CVE Program), cve_2026-10-28_0000Z, as of . About the data.
Weakness
- CWE-862: Missing Authorization
CWE and CAPEC are maintained by MITRE; the entries are those named in the CVE record and the KEV entry.
Timeline
| Date | Event |
|---|---|
| CVE record published | |
| Added to CISA KEV | |
| CISA due date for the required action | |
| CVE record last updated |
References
More exploited SimpleHelp vulnerabilities
- CVE-2026-48558: SimpleHelp Authentication Bypass Vulnerability
- CVE-2024-57728: SimpleHelp Path Traversal Vulnerability
- CVE-2024-57727: SimpleHelp Path Traversal Vulnerability